FAQs

SUPPORT

Contact : 

Customer Service Email: info@sterigrips.com

HOW DO I CLEAN MY GRIPS

You have lots of options.  Some customers spray a little antibacterial spray o them in between uses.  Lots of customers just like to wash them with soap and let them dry. Natural rubber is dishwasher and washing machine safe but don't throw them in the dryer.  Keep them out of the sun.  Hot temperatures can also affect the color so keep that in mind.

ORDER CANCELLATIONS

Yes. Unless we have already shipped.  But even then just drop us an email so we can figure out how to solve any problems.

SHIPPING

We primarily use USPS, but can also send it UPS and DHL. We will select the best carrier to make sure your package arrives in time.

Once payment has been made, 99% of all orders leave our fulfillment center within 2-3 days.

We are generally delivering first class USPS but let us know if you need your products sooner and we can get them to you faster.

DELIVERY

We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.

RETURNS

Let us know if you there is something wrong and we will do our best to fix it.  Bottom line is we want you to be happy.